SUPPORT / MAINTENANCE AND UPGRADES

Printech Solutions prides itself on providing its customers ‘best in class’ service.

Printech Solutions information systems were developed, and continue to be managed, in-house and through our distributor. Our team of in-house IT programmers provide the bandwidth for Develop systems to adapt to changes in business processes.

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Our Help Desk support is based at Develop Head Office in Macquarie Park, NSW. It operates from Monday to Friday, 8:00am to 6:00pm. Systems are designed to accept service requests by email, phone or online through our website. Develop Help Desk also provides a ‘How-to’ service for all functionality-related questions and discussions, designed to help customers get the most out of their equipment.

We have highly developed information systems capabilities and a national team of broadly experienced help desk personnel, trainers, field service technicians and technical product specialists. Our direct service coverage extends to metropolitan areas and surrounds of Australia’s five most popular states – NSW, QLD, VIC, SA and WA.

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Have any questions? Get in touch with one of the team here at Printech and we will be happy to help with any questions you may have.

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